Shipping Policy

  • $0-$49: $7 shipping charge
  • $50-$99: $10 shipping charge
  • All orders over $100 Free Shipping
  • For two day express shipping: $15
  • For next day shipping please contact Olive for rates


We accept Visa, Mastercard, Discover, and Amex.

Order Status

Lead times vary depending on items purchased. Items in stock ship within 24 hours. When we have processed your order, we will send you a confirmation email with delivery information.

Return policy accepts returns on all NON-SALE unworn merchandise* with original tags attached within 21 days for a full refund. Please contact for a Return Authorization Number (RA#). You must include this number on your return package. Any packages postmarked after 21 days will incur a 15% re-stocking fee. Anything received after 30 days will NOT be processed.

*All jewelry and undergarments are final sale. 

Please note: All shipping charges are non-refundable. reserves the right to refuse a refund if merchandise is returned damaged, worn or outside of the 21 day return period.

Returns accepted at the Olive store location for store credit only, no refunds will be given in-store.

Please contact for availability of desired exchange items.

Please ship your return via an insured trackable service as cannot be responsible for items lost in the mail.

Please send your return or exchanges to:
Olive Clothes
Attn: Your RA #
1988 San Marco Blvd
Jacksonville, FL 32207
(904) 346-1900